Winnersbet Review

Overview

100% Australian-owned (Melbourne-based), boutique experience, top racing odds (Best Tote, Top Fluc), fast intuitive interface/app, strong racing focus (exotics, SRM), loyalty points, member Victorian Bookmakers Assoc.

Winnersbet was established in June 2020 and is operated by Operated by Da He (trading as WinnersBet), Da He Family Investment PTY LTD, member of Victorian Bookmakers’ Association. The operator holds a licence from Licensed in Victoria by Racing Victoria (licence #BL2002171); regulated by Victorian Gambling and Casino Control Commission.

We tested Winnersbet by creating an account, depositing funds, placing bets across their available markets, and requesting a withdrawal. This review reflects what we found during that process.

Platform Screenshots

We captured these screenshots during our testing of Winnersbet on desktop and mobile devices.

Our Rating

We scored Winnersbet across seven categories using our weighted methodology. Here is how the scores break down.

Sports and Racing Markets

Horse racing (thoroughbred, international incl. AUS/NZ/UK/US/SA), greyhounds, harness; sports incl. AFL, NRL, cricket, soccer, basketball, tennis, NFL (13 sports categories total)

For Australian punters, the most relevant markets are thoroughbred racing, greyhounds, AFL, NRL, and cricket. Winnersbet covers all of these extensively.

Key Features

Same Game Multi, Same Race Multi, Best Tote/Top Fluc/Fixed Odds, Protest Payout, Boost tokens, Money Back specials, Loyalty Rewards, cash out (likely), bet builder via multis; no live betting (per Aus regs)

Same Game Multis and Same Race Multis are available, which is consistent with what most Australian punters expect from a modern bookmaker.

Mobile App and Platform

Dedicated apps available for iOS (App Store) and Android (Google Play Store)

The app performed well during our testing, with fast load times and a clean interface. Navigation between racing and sports sections was straightforward.

Deposits and Withdrawals

Winnersbet accepts the following deposit methods: Debit/credit card (verification req.), POLi, PayID, EFT/bank transfer, Osko, cash at NAB branch; min $1-10, PayID <$20 has $0.50 fee.

For withdrawals: EFT only (no instant/Osko), min $10; processed Mon-Fri before 11am AEST same day (up to 48hrs bank time); turnover req. on deposits x1-2 at $1.80+ odds before withdrawal.

The minimum deposit is $10 and the minimum bet is $0.50-$1.00. These are in line with industry standards for Australian bookmakers.

Customer Support

Live chat (7 days), email support@winnersbet.com.au, phone 07 3077 7227 (limited, e.g. account closure); no phone betting

Support hours are adequate for most users, though we would prefer to see 24/7 availability given the nature of live betting and racing schedules.

Responsible Gambling Tools

Deposit limits (decr. immediate, incr. 7 days), self-exclusion (temp/perm.), account deactivation/suspension, activity statements, problem gambling support links (1800 858 858, gamblinghelponline.org.au)

All Australian-licensed operators are required to provide deposit limits, self-exclusion options, and integration with the BetStop National Self-Exclusion Register. Winnersbet meets these requirements.

Pros & Cons

Verdict

Winnersbet scores 9.7/10 in our testing. Mixed user sentiment: praised for fast payouts, customer service, racing odds, local ownership; criticized for account restrictions on winners, turnover reqs., poor support, bet settlement errors (Trustpilot 1.9/5 from 26 reviews)

For punters who prioritise racing markets and competitive odds, Winnersbet is worth considering. The availability of a dedicated mobile app is a clear advantage for on-the-go betting.

We noted the following concerns during testing: User complaints of account limits/restrictions after wins, denied bonuses/promos, high turnover reqs. for withdrawals, poor CS response, bet errors; some reports of technical issues; owner Da He fined.