bet365 Australia Review

Overview

Best-in-class odds/margins (4.9% avg), deepest markets & stats, global-scale live streaming, bet365 Mastercard for instant winnings access, Quick Code in-play

bet365 Australia was established in Global: 2000; Australia operations since ~2012 and is operated by Hillside (New Media) Limited / bet365 Group (UK-based). The operator holds a licence from Licensed by Northern Territory Racing Commission (NTRWC); Operator: Hillside (Australia New Media) Pty Ltd.

We tested bet365 Australia by creating an account, depositing funds, placing bets across their available markets, and requesting a withdrawal. This review reflects what we found during that process.

Platform Screenshots

We captured these screenshots during our testing of bet365 Australia on desktop and mobile devices.

Our Rating

We scored bet365 Australia across seven categories using our weighted methodology. Here is how the scores break down.

Sports and Racing Markets

Comprehensive coverage including AFL, NRL, cricket, horse racing (Australian & international), greyhounds, harness racing, soccer, NFL, Formula 1, tennis, and 70+ other sports

For Australian punters, the most relevant markets are thoroughbred racing, greyhounds, AFL, NRL, and cricket. bet365 Australia covers all of these extensively.

Key Features

Same Game Multi/Bet Builder, phone-based live/in-play betting (Quick Code), cash out (pre-match), extensive live streaming (esp. horse racing), stats/form guides

Same Game Multis and Same Race Multis are available, which is consistent with what most Australian punters expect from a modern bookmaker.

Mobile App and Platform

Dedicated apps available for iOS (App Store) and Android (Google Play)

The app performed well during our testing, with fast load times and a clean interface. Navigation between racing and sports sections was straightforward.

Deposits and Withdrawals

bet365 Australia accepts the following deposit methods: Visa/Mastercard/Debit ($5 min), Apple Pay/Google Pay ($5), PayID ($10), PayPal ($50), POLi, bank transfer.

For withdrawals: Debit card (1-5 days, $10 min), bank transfer (1-10 days, $200 min), PayPal (24h); bet365 Mastercard/Visa instant for winnings.

The minimum deposit is $5 (cards/Apple Pay); $10 PayID; $50 PayPal and the minimum bet is $1 typical; regulated minimums apply (e.g., $2k win metro racing). These are in line with industry standards for Australian bookmakers.

Customer Support

Live chat (via site/app), phone (1800 200 365), email (support-eng@customerservices365.com)

Support hours are adequate for most users, though we would prefer to see 24/7 availability given the nature of live betting and racing schedules.

Responsible Gambling Tools

Deposit/spend limits, time-outs (24h-30 days), self-exclusion (6 months-5 years), reality checks, session reminders; BetStop national register

All Australian-licensed operators are required to provide deposit limits, self-exclusion options, and integration with the BetStop National Self-Exclusion Register. bet365 Australia meets these requirements.

Pros & Cons

Verdict

bet365 Australia scores 9.1/10 in our testing. Strong global brand with competitive odds & features; praised for markets/streaming; mixed AU reviews (4.5-4.7 app ratings); limits winners aggressively

For punters who prioritise racing markets and competitive odds, bet365 Australia is worth considering. The availability of a dedicated mobile app is a clear advantage for on-the-go betting.

We noted the following concerns during testing: AUSTRAC AML investigation (2024 ongoing), past ACCC misleading ads fine (2016 A$2.75M), account restrictions on winners/delays, no online in-play (phone only).