Ladbrokes Australia Review

Overview

Ladbrokes Card for instant ATM withdrawals, extensive racing coverage/grid view, Form Genius AI, Same Race Multi on Group 1 races, polished racing-focused app

Ladbrokes Australia was established in 2013 (acquired Bookmaker.com.au, originally launched Feb 2012) and is operated by Entain Group Pty Ltd (LB Australia Holdings Pty Ltd). The operator holds a licence from Northern Territory Racing Commission (switched 2016); listed on ACMA register of licensed interactive gambling providers.

We tested Ladbrokes Australia by creating an account, depositing funds, placing bets across their available markets, and requesting a withdrawal. This review reflects what we found during that process.

Platform Screenshots

We captured these screenshots during our testing of Ladbrokes Australia on desktop and mobile devices.

Our Rating

We scored Ladbrokes Australia across seven categories using our weighted methodology. Here is how the scores break down.

Sports and Racing Markets

Comprehensive coverage of AFL, NRL, cricket, horse racing (thoroughbreds from 150+ tracks), greyhounds, harness racing, NFL, NBA, UFC, EPL, tennis, golf, and more

For Australian punters, the most relevant markets are thoroughbred racing, greyhounds, AFL, NRL, and cricket. Ladbrokes Australia covers all of these extensively.

Key Features

Same Game Multi (SGM) with tracker, Same Race Multi, live/in-play betting, cash out (singles, multis; partial available; not on SGM), bet builder, Form Genius AI, live streaming (VIC racing), InfoHub

Same Game Multis and Same Race Multis are available, which is consistent with what most Australian punters expect from a modern bookmaker.

Mobile App and Platform

Dedicated apps for iOS and Android; highly rated (4.6/5 Apple, 4.0/5 Google Play); features SGM tracker, quick betting, live stats

The app performed well during our testing, with fast load times and a clean interface. Navigation between racing and sports sections was straightforward.

Deposits and Withdrawals

Ladbrokes Australia accepts the following deposit methods: Debit/credit cards (Visa/Mastercard), PayID, POLi, PayPal, Apple Pay, Google Pay, BPAY, bank transfer, Flexepin, Ladbrokes Cash In, Ladbrokes Mastercard.

For withdrawals: Bank transfer, PayPal, Ladbrokes Mastercard; times 1-5 business days typical (PayPal/Ladbrokes Card faster); min $10-$20.

The minimum deposit is $5-$10 depending on method (e.g., $5 PayID, cards; $200 BPAY) and the minimum bet is $0.10. These are in line with industry standards for Australian bookmakers.

Customer Support

24/7 live chat, phone (1300 523 276), email (support@ladbrokes.com.au), contact form

Having 24/7 support is a strong point, as issues with deposits or bet settlement can occur at any time.

Responsible Gambling Tools

Deposit/betting limits, self-exclusion, time-outs/curfews, cooling-off periods, reality checks; via My Account > Punter Assist

All Australian-licensed operators are required to provide deposit limits, self-exclusion options, and integration with the BetStop National Self-Exclusion Register. Ladbrokes Australia meets these requirements.

Pros & Cons

Verdict

Ladbrokes Australia scores 9.5/10 in our testing. Solid reputation as major player; praised for racing markets, app, features; mixed Trustpilot reviews (some payout/promos issues)

For punters who prioritise racing markets and competitive odds, Ladbrokes Australia is worth considering. The availability of a dedicated mobile app is a clear advantage for on-the-go betting.

We noted the following concerns during testing: 2024 AUSTRAC court action vs Entain for AML non-compliance; past fines (e.g., 2020 NSW $207k inducements; NT investigations); some user complaints on promos/payouts.