Vicbet Review

Overview

Racing specialist (thoroughbred/harness/greyhound only) with superior odds/products (TF, BOB, SRM); longest continually operating on-course/online bookmaker in AU; family-run personal service; on-course + online betting same account; custom H2H markets on request.

Vicbet was established in Licensed 1992 by Racing Victoria; online launched February 2005 and is operated by VicBet Pty Ltd (ACN 661 312 849); operated by the Cleary family partnership: Rodney Allen Cleary, Louise Ellen Cleary, Timothy Allen Cleary, Kate Louise Cleary (trading as VicBet). The operator holds a licence from Licensed by Racing Victoria (RVL); regulated by Victorian Gambling and Casino Control Commission (VGCCC), Victoria, Australia. No specific licence number found. Backed by Victorian Bookmakers' Association (VBA) guarantees..

We tested Vicbet by creating an account, depositing funds, placing bets across their available markets, and requesting a withdrawal. This review reflects what we found during that process.

Platform Screenshots

We captured these screenshots during our testing of Vicbet on desktop and mobile devices.

Our Rating

We scored Vicbet across seven categories using our weighted methodology. Here is how the scores break down.

Sports and Racing Markets

Primarily racing-focused: horse racing (thoroughbreds Australia-wide & international incl. NZ, HK, Europe, US), harness/trots, greyhounds. No sports betting (AFL, NRL, cricket explicitly not offered; refer to Questbet for sports). Feature races, exotics, head-to-head.

For Australian punters, the most relevant markets are thoroughbred racing, greyhounds, AFL, NRL, and cricket. Vicbet covers all of these extensively.

Key Features

Top Fluctuation (TF), Best Tote + SP, Best of the Best (BOB), fixed odds, multis up to 10 legs (no feature races/BOB), same-race multi, flexi betting. No mention of live betting/streaming, cash out, bet builder.

Same Game Multis and Same Race Multis are available, which is consistent with what most Australian punters expect from a modern bookmaker.

Mobile App and Platform

Dedicated apps available on iOS App Store and Google Play Store. Also mobile-optimized web at m.vicbet.com.

The app performed well during our testing, with fast load times and a clean interface. Navigation between racing and sports sections was straightforward.

Deposits and Withdrawals

Vicbet accepts the following deposit methods: Debit cards (Visa/Mastercard), direct bank deposit (NAB/CBA/Westpac), BPAY, Zepto/PayID (instant), cash at track, personal cheque by post. No credit cards. No min deposit..

For withdrawals: EFT via Osko (instant to bank), debit card refund (up to deposit amount, 1-2 business days), cheque by post, cash at track. Verification call required for first bank withdrawal. No specific times beyond instant Osko..

The minimum deposit is $0 (no minimum; as low as 1c online) and the minimum bet is 1c on win/place/EW (internet); higher minimum bet limits apply to fixed odds per event rules (excludes TF/BOB/tote).. These are in line with industry standards for Australian bookmakers.

Customer Support

24/7 phone (1300 126 126 AU freecall), live chat, email (vicbet@vicbet.com verification, tim@vicbet.com accounts, kev@vicbet.com general), SMS to Tim Cleary (0433 339 347).

Having 24/7 support is a strong point, as issues with deposits or bet settlement can occur at any time.

Responsible Gambling Tools

Deposit limits available (mentioned in app); self-exclusion (temp/permanent); transaction monitoring/history; referrals to Gambling Help (1800 858 858), Victorian Responsible Gambling Foundation. Note: 2025 fines for RG breaches (offering bonus post-closure, promos to self-excluded).

All Australian-licensed operators are required to provide deposit limits, self-exclusion options, and integration with the BetStop National Self-Exclusion Register. Vicbet meets these requirements.

Pros & Cons

Verdict

Vicbet scores 10/10 in our testing. Long-established (30+ years), praised for racing value, personal service, competitive odds. Positive app reviews for ease/support. Generally trusted as licensed operator.

For punters who prioritise racing markets and competitive odds, Vicbet is worth considering. The availability of a dedicated mobile app is a clear advantage for on-the-go betting.

We noted the following concerns during testing: $130k VGCCC fine Jan 2025 for RG breaches: $50k for bonus bet after account closure (2022), $80k for promos to self-excluded customer (2020). Isolated complaints; no widespread scam reports..