PuntCity Review

Overview

Miami Vice-inspired vibrant design, beginner-friendly racing insights, competitive odds via BetCloud, same game/race multis, strong mobile apps (10/10 rating)

PuntCity was established in October 2023 and is operated by PCity Pty Ltd (ACN 665 371 808). The operator holds a licence from Sports Bookmakers’ Licence from Northern Territory Racing Commission (NTRC); authorised interstate operator (ID 54301254).

We tested PuntCity by creating an account, depositing funds, placing bets across their available markets, and requesting a withdrawal. This review reflects what we found during that process.

Our Rating

We scored PuntCity across seven categories using our weighted methodology. Here is how the scores break down.

Sports and Racing Markets

Sports: AFL, NRL, Rugby, NFL, NBA, EPL, MLB and more with stat markets; Racing: All Australian thoroughbred, greyhound, harness; some international racing

For Australian punters, the most relevant markets are thoroughbred racing, greyhounds, AFL, NRL, and cricket. PuntCity covers all of these extensively.

Key Features

Same game multis, same race multis, cash out (selected markets), live betting (not confirmed), opening specials, racing insights (Best Rated, Track Specialist), BetCloud platform, multis up to 20 legs

Same Game Multis and Same Race Multis are available, which is consistent with what most Australian punters expect from a modern bookmaker.

Mobile App and Platform

Yes, dedicated apps for iOS (App Store) and Android (Google Play Store)

The app performed well during our testing, with fast load times and a clean interface. Navigation between racing and sports sections was straightforward.

Deposits and Withdrawals

PuntCity accepts the following deposit methods: Credit/debit cards (Visa/MasterCard), Bpay, POLI, bank transfer/EFT, cheque, money order; min $1-$10.

For withdrawals: Bank transfer; must turnover deposit once; times a few business days; $25 fee for international; min $10.

The minimum deposit is $1 AUD and the minimum bet is $0.50 AUD. These are in line with industry standards for Australian bookmakers.

Customer Support

Live chat, email (service@puntcity.com.au), message box on site

Support hours are adequate for most users, though we would prefer to see 24/7 availability given the nature of live betting and racing schedules.

Responsible Gambling Tools

Deposit limits, self-exclusion, BetStop

All Australian-licensed operators are required to provide deposit limits, self-exclusion options, and integration with the BetStop National Self-Exclusion Register. PuntCity meets these requirements.

Pros & Cons

Verdict

PuntCity scores 8.9/10 in our testing. Mixed; ratings 6/10 overall, praised for racing (9/10), mobile (10/10), markets (8/10); some complaints on limited payments/promos (2/10); Trustpilot 3.2/5; solid new Aussie bookie but may be closing soon for punters

PuntCity is a serviceable option for Australian punters, though there are stronger alternatives in our rankings. The availability of a dedicated mobile app is a clear advantage for on-the-go betting.

We noted the following concerns during testing: Limited payment options/promos, no live streaming/futures/speed maps (yet), potential site closure soon, occasional verification/withdrawal delays (e.g., small win withheld), new site with limited his.