Palmerbet Review

Overview

100% Aussie family-owned (60+ years heritage), racing-focused with innovative tools like PB Punters Club (group betting), AI form, Price Push, strong daily racing promos, same race multis [Palmerbet About](https://www.palmerbet.com/content/aboutus)

Palmerbet was established in 2013 (online launch; family business over 60 years) and is operated by Palmer Bookmaking Pty Ltd (100% Australian owned family business by Palmer brothers). The operator holds a licence from Licensed by Racing NSW (New South Wales) and Liquor & Gaming NSW (OLGR); financially guaranteed by NSW Bookmakers Co-operative [Palmerbet About Us](https://www.palmerbet.com/content/aboutus), [ACMA](https://www.acma.gov.au/check-if-gambling-operator-legal).

We tested Palmerbet by creating an account, depositing funds, placing bets across their available markets, and requesting a withdrawal. This review reflects what we found during that process.

Platform Screenshots

We captured these screenshots during our testing of Palmerbet on desktop and mobile devices.

Our Rating

We scored Palmerbet across seven categories using our weighted methodology. Here is how the scores break down.

Sports and Racing Markets

All Australian horse racing, greyhounds, harness; international racing; AFL, NRL, cricket, soccer, tennis, NBA, NFL, UFC, MLB, NHL, esports, American sports, rugby league, and more [Palmerbet](https://www.palmerbet.com), [Wikipedia](https://en.wikipedia.org/wiki/Palmerbet)

For Australian punters, the most relevant markets are thoroughbred racing, greyhounds, AFL, NRL, and cricket. Palmerbet covers all of these extensively.

Key Features

Same Game Multi (SGM), Same Race Multi (SRM), cash out, live betting (phone), AI-powered race form/ratings, speed maps, bet builder tools, Price Push, Race Rescue [Palmerbet App](https://apps.apple.com/au/app/palmerbet-sports-betting-app/id1005391121), [Palmerbet SGM](https://www.palmerbet.com/content/same-game-multi)

Same Game Multis and Same Race Multis are available, which is consistent with what most Australian punters expect from a modern bookmaker.

Mobile App and Platform

Dedicated apps for iOS (App Store) and Android (Google Play and direct APK download) [App Store](https://apps.apple.com/au/app/palmerbet-sports-betting-app/id1005391121), [Google Play](https://play.google.com/store/apps/details?id=com.palmerbet.mobile.android)

The app performed well during our testing, with fast load times and a clean interface. Navigation between racing and sports sections was straightforward.

Deposits and Withdrawals

Palmerbet accepts the following deposit methods: Debit/credit cards, Apple Pay, Google Pay, PayID/Osko, POLi, PayPal, BPAY, bank transfer [Palmerbet App](https://apps.apple.com/au/app/palmerbet-sports-betting-app/id1005391121), [Banking](https://www.palmerbet.com/content/banking).

For withdrawals: Bank transfer via Osko/fast payments (instant to 48 hours typical); min $10; processed business days; account verification required [Palmerbet](https://www.palmerbet.com), [Reviews](https://mybettingsites.com/au/palmerbet).

The minimum deposit is $10 (most methods) and the minimum bet is $1. These are in line with industry standards for Australian bookmakers.

Customer Support

Phone: 1300 123 238 or 1300 124 357; email: contact@palmerbet.com; help centre/FAQ; no live chat mentioned [Palmerbet](https://www.palmerbet.com), [App](https://apps.apple.com/au/app/palmerbet-sports-betting-app/id1005391121)

Support hours are adequate for most users, though we would prefer to see 24/7 availability given the nature of live betting and racing schedules.

Responsible Gambling Tools

Pre-commitment deposit limits (daily-31 days), self-exclusion (temporary/permanent), account deactivation/breaks (1-31 days), activity statements, transaction tracking, BetStop support [Palmerbet RG](https://www.palmerbet.com/content/responsible-gambling), [App](https://apps.apple.com/au/app/palmerbet-sports-betting-app/id1005391121)

All Australian-licensed operators are required to provide deposit limits, self-exclusion options, and integration with the BetStop National Self-Exclusion Register. Palmerbet meets these requirements.

Pros & Cons

Verdict

Palmerbet scores 9.1/10 in our testing. Mixed; praised for racing odds/promos/apps by some sites (e.g., 4/5 ratings); poor user sentiment on Trustpilot (1.8/5 from 30 reviews) citing app issues, support [Trustpilot](https://www.trustpilot.com/review/palmerbet.com), [Football Whispers](https://footballwhispers.com/au/blog/palmerbet-review/)

For punters who prioritise racing markets and competitive odds, Palmerbet is worth considering. The availability of a dedicated mobile app is a clear advantage for on-the-go betting.

We noted the following concerns during testing: Frequent complaints of withheld winnings, account locks post-wins, poor verification/KYC delays, rude support, bonus bet issues, bet voiding/cancellations, promo bans for winners; Reddit/ACMA mentions.