Justbet Review

Overview

100% Australian-owned, best of 3 totes on all Aussie horse races, exclusive daily racing promos (login to view), Generation Web platform, VIP customer service

Justbet was established in Launched late 2023 (ABN active from Aug 2022) and is operated by JustBet Pty Ltd (100% Australian-owned). The operator holds a licence from Licensed in Victoria by Racing Victoria; member of Victorian Bookmakers' Association.

We tested Justbet by creating an account, depositing funds, placing bets across their available markets, and requesting a withdrawal. This review reflects what we found during that process.

Platform Screenshots

We captured these screenshots during our testing of Justbet on desktop and mobile devices.

Our Rating

We scored Justbet across seven categories using our weighted methodology. Here is how the scores break down.

Sports and Racing Markets

Horse racing (thoroughbreds, harness, international), greyhounds, AFL, NRL, cricket, rugby, soccer, tennis, basketball, baseball, ice hockey, netball, golf, boxing

For Australian punters, the most relevant markets are thoroughbred racing, greyhounds, AFL, NRL, and cricket. Justbet covers all of these extensively.

Key Features

Same game multi, same race multi, live betting (telephone), cash out (select markets), best of 3 totes on Aussie horse races, early odds release, bet builder not explicitly mentioned

Same Game Multis and Same Race Multis are available, which is consistent with what most Australian punters expect from a modern bookmaker.

Mobile App and Platform

Yes, available on iOS App Store and Android Google Play

The app performed well during our testing, with fast load times and a clean interface. Navigation between racing and sports sections was straightforward.

Deposits and Withdrawals

Justbet accepts the following deposit methods: Credit/debit cards (Visa/Mastercard), PayID, POLi, bank transfer/EFT.

For withdrawals: Bank transfer/EFT to bank account (typical times not specified; debit card possible); turnover requirements on deposits for bonuses.

The minimum deposit is $5 (reported) and the minimum bet is $1. These are in line with industry standards for Australian bookmakers.

Customer Support

Live chat (on site/app), email (support@justbet.com.au), phone (07 3077 7118)

Support hours are adequate for most users, though we would prefer to see 24/7 availability given the nature of live betting and racing schedules.

Responsible Gambling Tools

Deposit limits (daily/weekly/monthly, immediate decrease, 7-day delay for increase), self-exclusion (temporary/permanent), activity statements, no credit provided; links to Gambling Help Online

All Australian-licensed operators are required to provide deposit limits, self-exclusion options, and integration with the BetStop National Self-Exclusion Register. Justbet meets these requirements.

Pros & Cons

Verdict

Justbet scores 9.8/10 in our testing. Positive as new entrant (launched 2023), praised for racing markets, app, service; overall rating ~3.4/5; app rating 2.6/5 on iOS

For punters who prioritise racing markets and competitive odds, Justbet is worth considering. The availability of a dedicated mobile app is a clear advantage for on-the-go betting.

We noted the following concerns during testing: Limited sports depth, no live streaming, low app ratings; no major complaints or regulatory actions found for this Justbet (unrelated older offshore sites exist).